phone etiquette, calling, call, Do not lie, and avoid being rude while talking on the phone.
Phone Etiquette Tips Everyone Needs to Know
Do not lie, and avoid being rude while talking on the phone.
Answer promptly: Aim to answer within 3 rings to show you're available and respectful of the caller's time.
Introduce yourself professionally: In a business setting, say "Hello, this is [your name] from [company name], how can I help you today?"
Speak clearly and with a friendly tone: Enunciate your words and avoid shouting or talking too softly. A smile can even come through in your voice!
Be an active listener: Pay close attention to what the other person is saying and avoid interrupting.
Mind your background noise: Put yourself in a quiet place to minimize distractions for the caller.
Use speakerphone with caution: Only use it when necessary and with the other person's permission.
Put callers on hold politely: Explain why you need to put them on hold and ask for their permission. Briefly update them while they wait.
Don't eat or drink while on the phone: Avoid background noises that can be distracting or unpleasant for the caller.
End the call gracefully: Thank the person for their time and let them know how you will follow up, if applicable.
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